Get in Touch With Us

Whether you have a question about one of our casino reviews, spotted something that needs correcting, or want to share feedback about our coverage of Australian online pokies and fast-payout casinos — we genuinely want to hear from you. This page explains the best way to reach us and what happens once you do.

How to Contact Us

Email is the most reliable way to get a message to our team. Every enquiry is read by a real person, and we aim to respond within two business days. Write to us at [email protected]

To help us get back to you faster, a brief note about the nature of your enquiry upfront makes a real difference. It means we can route your message to the right person straight away rather than going back and forth.

What You Can Write to Us About

We cover a wide range of topics across online casino reviews, payment methods, bonuses and responsible-gambling resources for Australian players. Here are the most common reasons people reach out:

• Review questions — If you would like more detail about how we assessed a particular casino, our methodology, or why a site ranked where it did, ask away.
• Corrections and factual updates — Our editorial team works hard to keep information accurate and current, but things change. If you have spotted something that looks out of date or incorrect, please flag it. We take accuracy seriously.
• Bonus and payment queries — If something in our coverage of wagering requirements, withdrawal times or deposit methods is unclear, we are happy to clarify.
• Content suggestions — Have a topic you would like us to cover — a specific casino, a payment method popular with Australian players, or a guide to a game type? We welcome reader input when planning new content.
• Partnership and commercial enquiries — If you represent a casino operator or a related business and would like to discuss a commercial relationship, please introduce yourself and outline what you have in mind. Note that commercial arrangements do not influence our editorial rankings.
• Responsible gambling concerns — If you or someone close to you is experiencing difficulty with gambling, mention it in your message and we will point you to the appropriate Australian support services.

What to Expect After You Email

Once your message arrives, a member of our editorial team reads it. We do not use automated replies as a stand-in for a real answer. You will receive a response from someone who has actually read what you wrote.

Our standard response window is two working days. During periods when volume is higher than usual it may take a little longer — we appreciate your patience and will always follow up.

About Our Editorial Standards

Online Casinos Australia is an independent comparison site covering offshore casinos available to Australian players. Our reviews are based on research and editorial assessment. We earn commission when readers follow links to casino operators, but commercial relationships do not determine rankings or review outcomes — every casino is assessed on its own merits, including payout speed, game range, bonus terms and licensing.

Reader feedback plays a genuine role in keeping our content useful and honest. If something we have published was unclear, misleading or simply out of date, we want to know. Corrections are made promptly when they are warranted.

Our editorial team is led by Zeke Leahy, who oversees the research and review process across the site.

Responsible Gambling

We are committed to promoting safe and responsible gambling among Australian adults. If you have concerns about gambling behaviour — your own or someone else's — please contact the National Gambling Helpline on 1800 858 858, available 24 hours a day, seven days a week. You can also visit Gambling Help Online at gamblinghelponline.org.au for confidential support and resources.

All casino operators featured on this site are offshore platforms. Australian players should be aware that the Interactive Gambling Act 2001 regulates which services may lawfully be offered to residents, and that the consumer protections available through Australian-licensed venues may differ. We recommend reviewing the terms and conditions of any casino before depositing.

A Note on Player Eligibility

All content on Online Casinos Australia is intended for adults aged 18 and over. Gambling products are not suitable for everyone. Nothing on this site constitutes financial advice or a guarantee of winnings. Always gamble within your means and make use of the responsible-gambling tools — such as deposit limits and self-exclusion — that reputable casino operators provide.

Thank you for visiting. We look forward to hearing from you.